How can I select Italian or English Language?
At the end of the campaign, you will receive a survey to finalize your choices. At that point, you will be able to select the language of the products you will be receiving.
Last updated: February 22, 2021 03:24
What if I want both versions?
You can select 2+ types of Pledges, or the same Pledge 2+ times. In the survey you will receive at the end of the campaign, you will be able to specify what you would like to receive.
Last updated: February 22, 2021 03:31
Will I receive all my rewards in just one shipment?
Yes, you will
Last updated: February 22, 2021 03:31
If I select the italian version to be shipped in my country or the English one in Italy, will the shipping fee change?
Shipping fees only concern your address, not the version of the game you select.
Last updated: February 22, 2021 03:31
If I pledge more that one copy, will shipping fee change?
Shipping fees will depends on size of the pledge, so yes, it could be.
Last updated: February 22, 2021 03:31
If I pay for the printed version, do I get also the PDF version?
Yes, you do. For every product you will have as a physical book, you will receive also the proper PDF.
Last updated: February 22, 2021 03:31
Can INITIATE and DEMIURGE JUNIOR pledges add print ADD-ONS?
No, because the shipping fees for print items risk making the whole backing uneconomic for the kickstarter project. INITIATE JUNIOR and DEMIURGE JUNIOR are thought for backers that are oriented to get the PDFs. This means that the price is also tuned to this choice.
Last updated: February 22, 2021 03:34
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.